Practical technology advice, regional cyber security reporting and reflections from my work in Townsville.

For family stories and everyday life, visit my personal blog on a separate site.

When should a Townsville business use an IT consultant?

A practical guide to IT consulting: when to seek advice, what a review should deliver, how to prepare and how a consultant can work with your existing provider.

Rebuilding and migrating firewalls with minimal downtime

Experience migrating firewalls with only seconds of downtime, and how preparation, dependency checks and recovery planning shape a successful cutover.

Planning NBN upgrades and fibre backbones for an organisation

How I approach FTTN-to-FTTP transitions, ageing fibre backbones and equipment choices as an IT consultant based in Townsville.

Stable in the City 2026: our family's Townsville photoshoot

Nick O'Sullivan, Sophie and baby Madeline help promote Stable in the City, bringing the Christmas story to four Townsville CBD hubs on 3–5 December 2026.

North Queensland Cyber Watch: Qilin claims a Townsville school as a ransomware victim

Qilin has named Calvary Christian College in Townsville on its leak site. What was known on 5 November 2026, what remains unconfirmed, and the practical questions for other schools.

NAPLAN and the return of the pen: a technician’s reflection

From the first NAPLAN tests in 2008 to the online rollout and Year 5 writing returning to paper in 2028: a timeline and reflections from school IT.

Getting NAPLAN online, one Queensland school at a time

Memories of preparing regional Queensland schools for NAPLAN Online: 10 Mbps connections, device planning, locked-down browsers and low-bandwidth testing.